Rogers Furniture Reviews

Customization: Roger and Chris offer a wide selection of designs and materials, allowing for extensive customization to meet individual needs.

Quality: The furniture is described as high-quality, with many customers noting the excellent craftsmanship and durability of the pieces.

Customer Service: Some customers have reported positive experiences with the customer service team, particularly Chris, who is described as helpful and responsive.

American Manufacturing: The furniture is manufactured in North Carolina, which some customers appreciate for its quality and support for American workers.

Family-Owned and Operated: Rogers Furniture is a family-owned and family-operated business, providing a personal touch in customer service and relationships.

Wide Selection of Furniture: Offers a wide selection of furniture for living rooms, bedrooms, dining rooms, home offices, kids' rooms, and mattresses.

Convenient Financing Options: Provides convenient monthly payments and a revolving line of credit for future furniture needs. Includes special promotional offers, such as no-interest and reduced rate interest plans, with no annual fee and no prepayment penalties.

Beautiful Showroom: Features a beautifully decorated showroom where customers can browse and select from various furniture pieces.

Hometown Relationships: Emphasizes hometown relationships, ensuring a personalized shopping experience.

Quality and Affordability: Offers beautiful furniture at low prices, making it an affordable option for customers.

Special Promotional Offers: Provides special promotional offers where available, enhancing the shopping experience for customers.

Delivery Issues: Many customers have reported problems with the delivery process, including delays, communication difficulties, and issues with third-party delivery companies.

Comfort Concerns: Some customers have expressed dissatisfaction with the comfort of the furniture, particularly with the back cushions and the overall design.

Unpredictable Lead Times: There have been instances where the lead time for delivery has been significantly longer than expected, causing frustration for some customers.

Communication Breakdowns: Some customers have experienced difficulties in getting timely updates or resolving issues, which can lead to a negative experience.